How does a helpdesk inside Slack work?
Let's have a look at our key features, and how we can support you.
Service and Communication in One Place
Does your team already communicate via Slack? Then operate your helpdesk where your users are.
Full Ticket System UI, Right Inside Slack
Use the features you know and love from your ticket system, like assignments and due dates.
Exchange and Log Task-Related Conversations and Files
To discuss requests in detail, simply use regular Slack threads. Be responsive and approachable.
10 Minute Tour
Discover how to use the most important features of Sidequest.
Where do we go from here?
We all like choices, so why don't you pick! We suggest you go with one of these:
Add Sidequest to Slack
Start our 14-day free trial, without any limitations. No personal data or payment details required.
And don't worry – we will not approach your users until they interact with the app for the first time. Until then, we'll remain in stealth mode.
Join the Sandbox
Try Sidequest before installing it to your workspace.
Download Fact Sheet
All key facts about Sidequest on just two pages.
