Running a helpdesk inside Slack is easier than you think…
…and comes with great advantages.
A Great Agent Experience, Wherever Slack Is.
See pending tickets and assignments on any device that can run Slack, without installing new apps or creating new accounts.
Interactive Tickets That Requesters and Agents Love.
Everybody is looking at the same data, and handles tickets using features you know and love from traditional ticketing systems.
Discuss Tickets and Exchange Related Files in Slack.
When it comes to clarifying requests or discussing solutions, remain inside Slack, using Sidequest Threads. Your users will love it!
10 Minute Tour
Discover how to use the most important features of Sidequest.
Where do we go from here?
We all like choices, so why don't you pick! We suggest you go with one of these:
Add Sidequest to Slack
Start our 14-day free trial, without any limitations. No personal data or payment details required.
And don't worry – we will not approach your users until they interact with the app for the first time. Until then, we'll remain in stealth mode.
Join the Sandbox
Try Sidequest before installing it to your workspace.
Download Fact Sheet
All key facts about Sidequest on just two pages.
